BUSINESS COMMUNICATION

Communication model and explanation with barriers 

The process of managing communication is based on the engagement of proper business model which could be used in the proper understanding format of the business. The rhetorical communication theory states that perceptions and outcomes of communication are dependent on the attitudes of the speaker and the listener (McCroskey, 2015). The proper management of the persistence in the business model is very well defined by the model of Aristotle which is an important part of the rhetorical communication theories. The model of Aristotle has three-layer such as sender, the message and the listener. The sender sends the message of the communicational aspects as per the need of maintaining the communication. The speaker/sender plays very important role in communication according to the Aristotle. The full control of the course of a certain conversation is dependent on the communicator himself (Petersons & Khalimzoda, 2016). The process of managing message is needed to be sent to the receiver through the very good perception of transmitting.

(Source: Bajracharya, 2018)

Aristotle advised previously that the speech development process should be different for different types of audiences (Communication theory, 2018). The level of transmitting the message has been established to be done by the perception of sender which could be used in engaging the speaker and the receiver. The second level of model is the message which is needed to be conveyed by the sender to the receiver. The receiver is the third and the last level of model. The receiver receives the message from the sender and decodes it to the perfect message which could make the communication much better. The process of managing the confronted selection of message is very much managed in the communication.  Advancement in technologies has leaded the modern world individuals towards a less effect practical communication skill level (Panayirci, 2016). The barrier to communication could engage the process of less activeness to be imparted. The process of managing the selective assessment to get done by the sender and receiver is needed to consider ten barriers so that the process of managing effective communication would be easy. The first barrier is the lack of properly conveying the message. The second barrier is the medium under which the message is being conveyed. The third barrier is the message or signal capturing barrier of the sender and the last barrier is the barrier of understanding. These barriers are needed to be managed to get the process of company based management more and more improved.

Definition of Emotional intelligence along with five competencies

The emotional intelligence is the capacity of managing situational based behaviour of human or any other living being. The American physicist Goleman had described five competencies of the emotional intelligence. These are

  1. Self-awareness
  2. Self-regulation
  3. Motivation
  4. Empathy
  5. Social skills

The self-awareness of the emotional intelligence is the part which could be easily used in the engagement of the different aspect of behaviour and the daily motive to be intermittent.

Self-regulation is the process of managing the necessary changes that are needed to the daily basis of motivation self-behaviour to be adjusted. Emotional intelligence is associated with job stress and wellbeing of the employees (Karimi et al., 2014). Motivation is the factor of maintaining the daily life balance under some sort of discourage or disgrace that could occur in any moment in the life of human being. Empathy is the process of paying attention to the body language of other human and also to the conditional based behaviour of the other persons and feeling other’s experiences by going through the same situation (Davis, 2018).

Social skills are very much involved in maintaining the collaboration between the communication gap between the social and cultural activities with the human being. Motivation is one of the key factors of the empathy which could be developed to gain the performance aspect to be maintained in the workplace. According to Pardoe, Vincent & Conway (2018), Workplace environment is the most important factor affecting the motivation levels of the workers. The motivation is the process of maintaining the work culture to be maintained so that the best possible aspect to be maintained.  Proper maintained motivation will be helpful in managing work to be completed in the given deadline. The implementation of the motivation is thus very much useful in keeping the balance in the work-life culture. The motivation thus plays an important role in maintaining the communication in the organisational and in the personal life.

Explanation of effective listening and the barriers of effective listening 

The process of effective listening based on getting message of comprehension aspect to be maintained in the organisation. The effective listening is based upon the proper message conveying massage decoding structure. It would be very helpful to manage the communication if the proper speaker and proper receiver have been engaged with a right medium of communication. Listening to all the details is essential in identifying factors and assessments of problems in both management and delivery of quality products or services (Cardon, 2014). The process of managing selective assessment is needed to be managed in the perception of speaking efficiency to be maintained into organisation. Effective listening is based on proper message conveying. Safe and quality services delivery is highly dependent on the clarity during communication especially in sectors such as healthcare (Thomson et al., 2015). The messages which are needed to be conveyed to the sender and receiver must have to be managed as per the very best computation of the selective adjustment.

First barrier is the physical barrier. This implies to the physically handicapped and physically challenged section which might or might not be overcome as per the best clinical province. The second is the systematic barriers which are the barrier of managing system or the organization to be implied in the computational aspect. Wood (2015) mentioned that in advanced management-careers, people are required to work effectively with others and listen to feedback carefully often. The management based problem in the organisations must have to be managed as per the comprehensive assessment of the communication.  There are different perceptions of active listening based on the behavioural responses of the individuals (Weger et al., 2014). Third is the psychological barrier which could be much more effective rather than previous barriers. The psychological barrier is based on mind manipulation regarding message conveyance.

The message of the effective communication must have to complete these barriers to get the message of the sender properly received in the process. This will also help in engaging most accurate perception of decoding message no matter how bad or unconventional the medium is in the organisation.

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