Post 1- Analyse characteristics of exemplary business communication
Business in the present time revolves around an effective communication and an effective communicator. Organisations use verbal and non-verbal, digital, oral and written means of communication to communicate or deliver any message in organisation (Jones, 2016). A communicator needs to be very confident, persuasive and powerful with the skills to convince listeners for his argument or point of views. Following are the essential characteristics that made a communication very effective;
• Active involvement
Communication is a process took place between two people or more playing role of speaker and listener. All parties involved in the communication process need to perform actively take proper attention and participation in the process. Everyone id assumed to active listening the message carefully without interpreting the communication process (Tuleja, 2016).
• Clear and understanding
Unclear communication is not profitable for any one. Communication is very clear and easy way to deliver the idea to the common. A communication can be written, oral or by signals nut it is always clear to both the sender and the receiver. For example, on the airport no one help passenger to get their way but they use signals and sign boards to find their ways. Hence communication without speaking can deliver right message with the help of right method (Tanner Jr & Raymond, 2011).
• Target oriented
Communication is always designed and communicated for a particular reason and mission, a manager communicate to lead or to guide his employees. A communication serves a purpose which a communicator needs to deliver to the listener. Communication is always use proper means of the message delivery to assure the proper communication between the parties (Talley, 2015)
Reference list
Jones, S. B. (2016). The impact of mindfulness on empathy, active listening, and perceived provisions of emotional support. Communication Research.
Talley, L. a. (2015). How leaders influence followers through the use of nonverbal communication. . Leadership & Organization Development Journal, 36(1), 69-80.
Tanner Jr, J. F., & Raymond, M. A. (2011). Principles of Marketing and Business Communication . Flat World Knowledge, Inc.
Tuleja, E. (2016). Intercultural Communication for Global Business: How leaders communicate for success. Abingdon: Routledge